Privacy Policy

Last updated: January 2025

1. Who we are

NailCheck is operated by [Your Company Name], registered in the United Kingdom (Company No. [XXXXXXXX]), with a registered address at [Your Address]. We are committed to protecting your privacy and handling your personal data responsibly under the UK GDPR and the Data Protection Act 2018, as well as the EU General Data Protection Regulation where applicable. For data protection enquiries, contact us at: privacy@nailcheck.com

2. What data we collect

When you use NailCheck, we may collect: • Images you upload (nail photographs) — these are processed in real time and permanently deleted within 60 seconds of analysis. We do not store your photos. • Technical data: IP address, browser type, device type, pages visited, time of visit. • Usage data: how you interact with our assessment tool. We do NOT collect: your name, email address, or any account information unless you choose to contact us directly.

3. How we use your data

We use your data to: • Provide the nail health assessment service (legal basis: contract performance / legitimate interests) • Improve the accuracy and quality of our AI analysis (legal basis: legitimate interests) • Analyse website usage and fix technical issues (legal basis: legitimate interests) • Comply with legal obligations (legal basis: legal obligation) Your nail photographs are classified as health-related data under GDPR Article 9. By submitting a photo, you provide explicit consent for it to be processed solely for the purpose of generating your assessment. This consent is withdrawable at any time, though we cannot retrieve data already deleted.

4. How we handle your photos

Your nail photo is: 1. Encrypted in transit using TLS 1.3 2. Sent to our AI analysis service (Anthropic Claude) for processing 3. Permanently and automatically deleted within 60 seconds of analysis 4. Never used to train AI models 5. Never shared with third parties for marketing purposes Anthropic (our AI provider) processes data under strict data processing agreements and does not retain your images.

5. Third-party services

We use the following third-party services: • Anthropic (AI analysis) — United States, covered by Standard Contractual Clauses • Vercel (website hosting) — United States, covered by Standard Contractual Clauses • Google Analytics (anonymous usage analytics) — you can opt out via our Cookie settings • Amazon (product recommendations) — clicking Amazon links takes you to Amazon's own website, governed by Amazon's privacy policy

6. Your rights

Under UK/EU GDPR, you have the right to: • Access the personal data we hold about you • Rectify inaccurate data • Erase your data ("right to be forgotten") • Restrict or object to processing • Data portability • Withdraw consent at any time To exercise your rights, email privacy@nailcheck.com. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk (UK) or your national data protection authority (EU).

7. Cookies

We use cookies for essential website functionality and optional analytics. See our Cookie Policy for full details. You can manage your cookie preferences at any time through our cookie consent banner.

8. Children

NailCheck is not directed at children under 16 years of age. We do not knowingly collect data from children. If you believe a child has submitted data to our service, please contact us immediately at privacy@nailcheck.com.

9. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be indicated by updating the "Last updated" date above. Continued use of NailCheck after changes constitutes acceptance of the updated policy.

10. Contact us

For any privacy-related questions: Email: privacy@nailcheck.com Address: [Your Company Name], [Your Address], United Kingdom